Privacy Policy
Effective Date 30/05/2018
Mediconcept Healthcare Services ("Mediconcept," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit and use our website, located at [Your Website URL Here, e.g., www.mediconcept.com]. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identifiable Information (PII): This includes information you voluntarily provide, such as your name, email address, phone number, date of birth, medical history, health conditions, insurance information, and appointment details. We only collect sensitive health information necessary for providing healthcare services when you register, book an appointment, or fill out forms.
- Non-Personal Information: This includes data that does not directly identify you, such as your IP address, browser type, operating system, pages visited, time spent on our site, and referring URLs. This information is collected through cookies and other tracking technologies.
How We Use Your Information
We use the collected information for the following purposes:
- To Provide Healthcare Services: To schedule appointments, manage your health records, provide medical consultations, and facilitate communication with our healthcare professionals.
- To Improve Our Services: To understand how users interact with our website, identify areas for improvement, and enhance user experience.
- For Communication: To send you appointment reminders, important service updates, and respond to your inquiries.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our website and services.
How We Share Your Information
We may share your information in the following limited circumstances:
- With Healthcare Providers: Your health information may be shared with our internal medical staff and affiliated healthcare professionals directly involved in your care, strictly for treatment purposes.
- With Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., website hosting, data analysis, payment processing). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information for any other purpose with your explicit consent.
Data Security
We implement robust security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include technical, administrative, and physical safeguards. While we strive for the utmost security, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Objection/Restriction: Object to or request restriction of our processing of your information.
Children’s Privacy
Our website is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
Cookies and Tracking Technologies
Our website uses “cookies” and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use them to understand website usage, remember your preferences, and for analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@mediconcept.com
© 2018 Mediconcept Healthcare Services. All Rights Reserved.